Avis de protection des données

1. Data Controller

Under Turkish Personal Data Protection Law No. 6698 (KVKK), the data controller is Melisa Turizm Seyahat Acenteliği (Melisa Tour Seyahat Acentası, TÜRSAB Licence No: 5399), Konacık mah. 5922 cad. A blok No:6/A-1 Bodrum/MUĞLA. Contact: melisatour@hotmail.com | +90 542 252 55 66

2. Personal Data Collected

• Full name
• Email address
• Phone number
• Pick-up and drop-off address
• Flight information
• Payment transaction data (processed via iyzico — card data never reaches our servers)
• IP address and cookie data

3. Purposes and Legal Bases

• Creating and fulfilling your transfer reservation (KVKK Art. 5/2-c: performance of a contract)
• Processing payments (KVKK Art. 5/2-c)
• Compliance with legal obligations (KVKK Art. 5/2-ç)
• Customer support (KVKK Art. 5/2-f: legitimate interest)

4. Transfer of Personal Data

Your data may be shared with: the driver/transfer operator for service fulfilment; iyzico Ödeme Hizmetleri A.Ş. for payment processing; competent public authorities when required by law. Your data is never sold or rented to third parties.

5. Your Rights (KVKK Art. 11)

• Know whether your data is being processed
• Request information on how it is processed
• Know the purpose and whether it is used accordingly
• Know third parties to whom data is transferred
• Request correction of incomplete or incorrect data
• Request deletion or destruction of data
• Object to results arising from automated processing
• Claim compensation for damages from unlawful processing

To exercise these rights, contact us at melisatour@hotmail.com.