إشعار حماية البيانات

1. Data Controller

Under Turkish Personal Data Protection Law No. 6698 (KVKK), the data controller is Melisa Turizm Seyahat Acenteliği (Melisa Tour Seyahat Acentası, TÜRSAB Licence No: 5399), Konacık mah. 5922 cad. A blok No:6/A-1 Bodrum/MUĞLA. Contact: melisatour@hotmail.com | +90 542 252 55 66

2. Personal Data Collected

• Full name
• Email address
• Phone number
• Pick-up and drop-off address
• Flight information
• Payment transaction data (processed via iyzico — card data never reaches our servers)
• IP address and cookie data

3. Purposes and Legal Bases

• Creating and fulfilling your transfer reservation (KVKK Art. 5/2-c: performance of a contract)
• Processing payments (KVKK Art. 5/2-c)
• Compliance with legal obligations (KVKK Art. 5/2-ç)
• Customer support (KVKK Art. 5/2-f: legitimate interest)

4. Transfer of Personal Data

Your data may be shared with: the driver/transfer operator for service fulfilment; iyzico Ödeme Hizmetleri A.Ş. for payment processing; competent public authorities when required by law. Your data is never sold or rented to third parties.

5. Your Rights (KVKK Art. 11)

• Know whether your data is being processed
• Request information on how it is processed
• Know the purpose and whether it is used accordingly
• Know third parties to whom data is transferred
• Request correction of incomplete or incorrect data
• Request deletion or destruction of data
• Object to results arising from automated processing
• Claim compensation for damages from unlawful processing

To exercise these rights, contact us at melisatour@hotmail.com.