Privacy & Cookie Policy

1. Data Controller

TaxiPorts is operated by Melisa Turizm Seyahat Acenteliği (Melisa Tour Seyahat Acentası, TÜRSAB Licence No: 5399), Konacık mah. 5922 cad. A blok No:6/A-1 Bodrum/MUĞLA. Contact: melisatour@hotmail.com | +90 542 252 55 66

2. Data We Collect

• Full name, email address, phone number
• Pick-up and drop-off addresses, flight details
• Payment transaction data (processed via iyzico — card data never reaches our servers)
• IP address, browser type, device info
• Cookies and usage data

3. How We Use Your Data

• To create and manage your transfer booking
• To process payments securely
• To send booking confirmations and service updates
• To comply with legal obligations
• To improve our services (analytics)

4. Data Sharing

We share your data only with: your assigned driver/operator for service delivery; iyzico Ödeme Hizmetleri A.Ş. for payment processing; competent authorities when required by law. We never sell your data.

5. Cookies

We use essential cookies (required for the site to work), preference cookies (language, currency), and analytics cookies (Google Analytics / GTM). You can manage cookies through your browser settings. Non-essential cookies require your consent.

6. Retention

Booking data is retained for [RETENTION PERIOD] after service completion. Accounting records are kept for 10 years as required by law. You may request deletion at any time, subject to legal obligations.

7. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion ('right to be forgotten')
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Exercise your rights by contacting melisatour@hotmail.com.

8. Security

We use industry-standard TLS encryption for all data in transit. Card data is never stored on our servers — payments are handled entirely by iyzico's PCI-DSS compliant infrastructure.

9. Changes

We may update this policy at any time. The current version is always published on this page. Continued use of our services after an update constitutes acceptance.