Pre-Information Form

1. Seller Information

Melisa Turizm Seyahat Acenteliği (Melisa Tour Seyahat Acentası) · TÜRSAB Licence No: 5399 · Konacık mah. 5922 cad. A blok No:6/A-1 Bodrum/MUĞLA · Tel: +90 542 252 55 66 · Email: melisatour@hotmail.com · Tax No: 6010058414 (Aslanbey Vergi Dairesi)

2. Subject of the Service

This form covers private transfer reservations made through taxiports.com. The service consists of a door-to-door private vehicle transfer from the pick-up point to the drop-off point specified by the passenger at the selected date, time and vehicle type.

3. Price & Payment

The price shown at booking includes fuel, tolls and the driver's fee. Payment can be made online by credit/debit card (via iyzico) or in cash/card to the driver (if enabled). The price confirmed at booking time is binding. VAT: [INCLUDED/EXCLUDED].

4. Service Delivery

The service begins at the pick-up address on the reserved date and time. For airport arrivals, the driver provides [WAITING TIME] minutes of free waiting after the actual landing time.

5. Right of Withdrawal

Transfers scheduled for a specific date and time may be subject to exceptions under Art. 15 of the Distance Sales Regulation (services for a specific date/period). The seller voluntarily applies the following cancellation conditions:

• More than [CANCELLATION PERIOD] hours before transfer: full refund.
• [LOWER LIMIT]–[CANCELLATION PERIOD] hours before: [REFUND RATE] refund.
• Less than [LOWER LIMIT] hours before: no refund.

Cancellation requests must be submitted in writing to melisatour@hotmail.com.

6. Personal Data

Personal data collected during booking is processed in accordance with KVKK (Turkish Data Protection Law). See our Privacy Policy and KVKK Notice for details.

7. Dispute Resolution

Disputes arising from this form are subject to Consumer Courts and Consumer Arbitration Boards. Governing law: Republic of Turkey.